We specialize in optimizing on-shelf availability across the entire retail supply chain. Our expertise encompasses data-driven analysis, technology implementation (including AI/ML, robotics, and RFID), process improvement, and change management. We help partners leverage technology to improve forecasting, streamline replenishment, and ensure products are always available to meet customer demand.
(SC&T) plays a critical role in modern business by enabling organizations to improve efficiency, enhance visibility, and build more resilient and responsive supply chains. By leveraging the latest technologies, companies can gain a competitive advantage in today's dynamic and interconnected global marketplace.
(OSA) refers to the percentage of time a product is actually available for purchase by customers when they are looking for it. In simpler terms, it means how often a product is actually on the shelf ready to be bought.
Retailers must adapt to a changing market by prioritizing customer experience, embracing digital technologies like e-commerce and mobile, optimizing their supply chains, and transforming physical stores into engaging destinations. This involves understanding customer needs, leveraging data, and building a strong brand to thrive in the competitive retail landscape.
In my 20 years working on RFID for retail, the one thing that continues to amaze me is how RFID uncovers issues that companies had no idea were there. Common statements that I have heard include:
"I had no idea that our inventory accuracy was that bad."
"I thought I had everything on the sales floor that we needed"
"I believed I received everything that I paid for --- I was wrong"
"Thats where my shrink is coming from!"